False positives by virus checkers, a real pain

Update 21 Jan: The latest AVG update seems to have fixed the problem. Meanwhile, we were worried as some users continued to face the problem. So we have gone ahead and replaced both paid versions (including beta) so that now the false alarms won’t occur even for earlier AVG scans.

Update 20 Jan: I also wrote to AVG at the same time I posted this article. They were prompt with their reply and said that the problem is fixed in their next update. I have yet to verify this because I have to depend on Virus Total that might take some time to get the update. Those of you facing this problem, please update your AVG scan database and recheck.

Original article:
A false positive alarm by anti-virus software is a real pain for software developers. Most of the software today is protected by some kind of licensing wrapper that protects it against reverse engineering or hacking. The problem is, a malware developer may also use the same software to wrap its malware. Then sometimes the file signatures start matching and one or the other virus checker starts raising false alarms. Today, AVG is giving a false alarm on WhizFolders exe files. I just investigated this when a user raised the alarm. In my test with Virus Total, out of the 41 virus checking software, only AVG is complaining. Obviously its checking algorithm needs to improve. Chances are, many other software programs wrapped with the same licensing software would be affected and somebody will complain to AVF. Then they will release an update that will fix the warning for all such false alarms including that for WhizFolders.

If you are seeing this warning, please see if you can put WhizFolders in some kind of exclusion list so that AVG does not complain. Also check for an update for AVG. May be that will fix the problem. Meanwhile, we are looking into this and will rebuild WhizFolders and rewrap it with some modifications to see if this false warning goes away. We will post another notice here as soon as we do that successfully.