Had a disk crash? Lost WhizFolders? Want to reinstall on a laptop?
These things do happen, and that’s why we have an all automated web site just for this purpose at support.whizfolders.com. Please login there with your contact email address that is on our file, and you should be able to get the latest installer download along with the license codes. This facility is free of charge for a period of two years after your original purchase. After that the facility is renewed once you buy an upgrade.
This takes care of installing WhizFolders. What about your documents? You should have kept a backup copy of all your .wzfolder files by using simple copy from Windows Explorer. WhizFolders also includes a simple backup feature that allows you to copy a document to a safe location from time to time. Whatever method you choose, you are alone responsible for keeping a safe copy of your documents.
When you reinstall WhizFolders on a new machine, put your documents in a documents folder of your choice using Windows Explorer so that you remember where you have them. Then, just double-click on a document name to open it in WhizFolders and it appears in the main window list. Do that for all your documents. Or, add them all at once by the right-click menu operation “Add an existing document to List…” You are all set to go. Don’t forget to continue keeping a backup copy of the documents in case it happens again. We can help if you lost WhizFolders but we can’t help you get back your documents.
